Returns & Exchanges Policy
At Crist Fragances, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day return policy for products in their original, unopened packaging.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for return to receive a prepaid shipping label.
- 2.Pack Securely
Place the fragrance in its original box and ensure it is safely packed in a shipping carton to prevent damage during transit.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.